Terms & Conditions m nova88 – Terms of Use for Malaysia's Casino & Betting Platform

These Terms & Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and m nova88 ("Platform", "we", "us"). By registering an account, accessing, or using any part of the m nova88 platform at mnova88.best, you acknowledge that you have read, understood, and agree to be bound by all terms set out in this document.

If you do not agree with any part of these Terms & Conditions, you are not permitted to use m nova88's services. Continued use of the platform following any changes to the terms will be considered your acceptance of the updated terms.

To be eligible to register and use m nova88's services, you must meet all of the following criteria:

• Age at least 18 years of age on the date of registration.
• Be located in a jurisdiction where online gambling is not explicitly prohibited by local laws applicable to you personally.
• Registering only one (1) account — multiple accounts registered by the same individual are strictly prohibited.
• Providing accurate, complete, and truthful personal information during registration.
• Not currently on m nova88's active self-exclusion list or any recognised gambling exclusion programme.

M nova88 reserves the right to request identity verification documents (KYC) at any time to confirm a member's eligibility. Documents that may be requested include a Malaysian identity card (MyKad), passport, or other official documents that verify your identity and age.

All transactions on m nova88 are conducted in the currency Malaysian Ringgit (RM / MYR). Our platform does not accept or process transactions in foreign currencies. Accepted deposit methods at m nova88 are:

• Touch 'n Go eWallet
• DuitNow (real-time bank transfer)
• GrabPay
• Boost
• ShopeePay
• FPX – Online Banking (Maybank2u, CIMB Clicks, and other participating FPX banks)

The minimum deposit is RM 10 per transaction. No general maximum deposit limit is set, though specific limits may apply depending on your chosen payment method or account verification level. All deposits are processed and credited to your account within seconds once payment is confirmed by the relevant payment provider.

M nova88 is committed to processing all valid withdrawal requests as quickly as possible. The following outlines our withdrawal policy:

All withdrawals must be made to a bank account or e-wallet registered in the same member's name. m nova88 does not process withdrawals to third-party accounts. Withdrawal requests that require additional KYC verification may take slightly longer to process until verification is complete.

M nova88 reserves the right to temporarily suspend withdrawals for security review purposes if unusual activity is detected on an account. In such cases, our team will reach out to you via email or live chat within 24 hours.

M nova88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, free bets, and seasonal promotions. All bonuses are subject to the following conditions:

• Rollover requirements for each bonus is clearly stated in the relevant promotional terms before you accept it.
• The welcome bonus is available exclusively to new members registering for the first time — one claim per individual, per household, per IP address, and per device.
• M nova88 reserves the right to void bonuses and forfeit any winnings derived from them in cases of abuse, fraud, or violation of promotional terms.
• Bonuses cannot be directly converted to cash until the rollover requirements have been fully met.
• The validity period for completing rollover requirements will be stated in each promotion's terms.
• Certain games may contribute at different rates towards rollover requirements — this will be specified in the relevant promotion terms.

The m nova88 Sports Betting section covers a wide range of sports including football (Malaysia Super League, EPL, La Liga, and more), badminton (all BWF tournaments), tennis, basketball, e-sports, and more. The following general rules apply to all sports bets placed on m nova88:

• The minimum bet is RM 2 per betting slip.
• All bets confirmed by the system are final and cannot be cancelled by the member, unless the Cash Out function is activated before the match ends.
• The odds displayed at the time a bet is confirmed are the odds that will be used to calculate winnings — not the live odds during a match after the bet has been placed.
• If a match is postponed and not concluded within 48 hours from the scheduled time, all bets related to that match will be voided and returned to members.
• M nova88 reserves the right to void or adjust bets in the event of a technical error, incorrectly displayed odds, or evidence of betting fraud.
• Bets placed after a match has actually started (for pre-match bets) will be voided and refunded.

For rules specific to each sport and bet type, please refer to the relevant sports rules section within the m nova88 platform. Badminton-specific rules can be found on the Badminton, while head-to-head match rules can be found on the Live Matches.

All casino games at m nova88 — including slots, Live Casino (Baccarat, Dragon Tiger, Roulette, Blackjack), fishing games, and more — operate using a Random Number Generator (RNG) that has been certified and independently audited to ensure fairness and true randomness.

Specific rules for each casino game are displayed directly within the game interface and should be reviewed before play. The rules of the respective game providers (such as Evolution Gaming, SA Gaming, Pragmatic Play, and PG Soft) also apply to their respective games.

You are fully responsible for maintaining the security of your m nova88 account. This includes:

• Keep your password confidential and do not share it with anyone, including family members.
• Ensuring that only you access your account — m nova88 is not liable for any losses resulting from unauthorised access caused by your own negligence.
• Notify m nova88 immediately if you suspect your account has been accessed without your authorisation, via live chat or email at support@mnova88.best.
• Keep your personal information (email address, phone number) up to date whenever changes occur, to ensure important communications from m nova88 reach you.

M nova88 will never ask for your password via email, live chat, or phone under any circumstances. If you receive any communication requesting your password on behalf of m nova88, please report it to our support team immediately as it may be a phishing attempt.

M nova88 takes responsible gambling seriously and is committed to providing a safe and healthy playing environment. Our platform offers the following self-control tools, accessible to every member through their account settings:

• Deposit Limit: Set a limit on the total amount you can deposit per day, week, or month.
• Loss Limit: Set a maximum loss limit for a specified period.
• Bet Limit: Set a maximum limit on the amount you can stake per bet.
• Cool-Off Period: Take a break from the platform for a period of 24 hours, 48 hours, 7 days, or 30 days.
• Self-Exclusion: Exclude yourself from the platform for a minimum period of 6 months up to permanently.

If you or someone you know is showing signs of a gambling problem, please seek help. The m nova88 support team is trained to assist and refer you to available support resources in Malaysia. For more information, visit the Responsible Gaming ours.

The following activities are strictly prohibited on the m nova88 platform and may result in immediate account closure, forfeiture of balances, and legal action where necessary:

• Registering multiple accounts by the same individual, or coordinating with others to claim duplicate bonus benefits.
• Use of bots, automation, or any other unfair means to gain an advantage in games.
• Attempts to manipulate game or betting outcomes through any technical means or collusion.
• Money laundering or using the m nova88 platform for any unlawful financial activity.
• Providing false information during registration or the KYC process.
• Deliberately exploiting technical errors or incorrect odds without reporting them to m nova88.
• Using another person's account or sharing your account with others.

M nova88 employs a sophisticated fraud detection system and continuously monitors all account activity. Any suspicious activity will be investigated and appropriate action taken in accordance with these terms and applicable laws.

The collection, use, and protection of your personal data is governed by Privacy Policy m nova88, which forms part of these Terms & Conditions and should be read together with them.

In summary, m nova88 collects the personal data necessary to operate the platform, including your name, contact information, payment details, and activity records. This data is used to verify your identity, process transactions, provide customer support, and comply with applicable legal and regulatory obligations.

M nova88 does not sell members' personal data to third parties for marketing purposes. Data is shared with third parties only as necessary for platform operations (such as payment service providers) and solely to the extent required for those purposes.

To the extent permitted by applicable law, m nova88 is not liable for any indirect, incidental, or consequential losses arising from use of the platform, including but not limited to:

• Expected winnings lost due to technical disruptions beyond m nova88's control.
• Losses arising from unauthorised access to your account by a third party due to your own negligence.
• Delays or failures caused by unforeseen circumstances (force majeure), including natural disasters, nationwide internet outages, or actions taken by authorities.

M nova88's maximum liability to any member under any circumstances shall not exceed the amount of active deposits held in the member's account at the time of the relevant incident.

Members may close their m nova88 account at any time by contacting our support team via live chat or email at support@mnova88.best. Before closing, please ensure all eligible balances have been withdrawn, as any bonuses with unfulfilled wagering requirements will be forfeited upon account closure.

M nova88 reserves the right to suspend or close a member's account without prior notice if:

• A member violates any part of these Terms & Conditions.
• Suspected fraudulent activity or money laundering has been detected.
• The member has failed to complete the KYC verification process within the stipulated timeframe.
• Required to do so by the relevant authorities or regulatory bodies.

In the event of a fair account closure where no breach of terms has occurred, any eligible remaining balance (excluding bonuses that have not met rollover requirements) will be returned to the member via the same payment method used for the last deposit.

M nova88 reserves the right to amend, add, or remove any part of these Terms & Conditions at any time. Members will be notified of significant changes via:

• An in-platform notification on m nova88 the next time you log in.
• Email to the address registered on your account, at least 14 days before the changes take effect.
• Updates the "Last Updated" date at the top of this document.

Your continued use of the m nova88 platform after any changes take effect will be considered acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account without penalty before the effective date.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of m nova88's services, please contact us through the following channels:

• Live Chat: Available 24/7 in Bahasa Malaysia and English via the chat icon on the platform. Response times are typically under 2 minutes.
• Email: support@mnova88.best — responses within 2 hours during office hours and within 6 hours outside office hours.

For formal complaints, please submit full details of your issue via email. We are committed to resolving all valid complaints within 5 business days. If you are not satisfied with the resolution provided, you have the right to refer the dispute to the relevant mediation body.